SmartOps

Streamlining Services, Cutting Costs

OVERVIEW

SmartOps is a focused 4-month engagement designed to identify and implement operational efficiency opportunities across administrative and academic processes. In an environment of financial constraint and rising expectations, SmartOps helps institutions reduce costs while improving
service quality.

Who is this solution ideal for?

Institutions needing rapid cost reduction, organizations with outdated operational models, schools facing technology implementation challenges, and institutions with resource allocation inefficiencies.

EXECUTION MODEL

  • Process Reengineering
  • Shared service opportunity identification
  • Managed service opportunity identification
  • Resource Utilization

DELIVERY MODEL

  • Operations improvement specialist as project lead
  • Process reengineering experts as needed
  • On-site presence 1 day per week
  •  Weekly project team meetings
  • Bi-weekly steering committee updates
  • Implementation coaching

DELIVERABLES

  • Process efficiency diagnostic report
  • Shared/Managed services opportunity assessment
  • Process redesign recommendations
  • Resource optimization plan
  • Implementation roadmap
  • Performance metrics dashboard
  • Staff capability building program