Our Share Smarter, Serve Better approach helps you rethink what work gets done, how and by whom. The result: Your faculty and staff can focus their skills and energy on the work that matters most to your strategy - and do it faster, smarter and more efficiently.

It’s exciting times in shared services. Colleges and universities are evolving their vision of shared services from being a source of cost savings through scale to a source of competitive advantage and exceptional student and faculty experience.

Shared services organizations are becoming multi-functional. Leaders are finding more, often higher value services to centralize, upgrading analytics and insights, scaling automation, adopting Agile ways of working, and more consistently measuring student, faculty and staff satisfaction.

We partner with you to support the full shared services journey from strategy through transition and execution. We support institutions across the lifecycle, whether you are implementing shared services for the first time, migrating from dispersed, single function shared services to Shared Services Centers, or transforming the performance of your existing shared services to deliver more value to the business.

We bring a full range of capabilities, including delivery model redesign, process redesign, outsourcing, to help you achieve your goals. And most importantly, we help with the talent strategies and with change management to achieve the adoption of shared services by the institution necessary for success.

Outsourcing is at a turning point. Growth in as-a-service models, disruptive technologies such as cloud and automation, and new data security and privacy standards are a few of the forces disrupting traditional approaches to sourcing. We can help you navigate these forces and enhance your competitive position.

Outsourcing has transformed the way colleges and universities. We help institutions fully realize the promise of outsourcing while managing the risks.

For outsourcing, our capabilities span the full lifecycle from developing the sourcing strategy, partner selection, transition and ongoing governance to turning around or renegotiating under-performing outsourcing relationships.

Since we are independent and objective with no downstream implementation or outsourcing goals, you can rely on our counsel.

Make sure that every dollar you spend serves your institution’s strategy. Zero-based budgeting creates an ownership mindset that reduces costs by 20 to 40% and keeps costs out.

A successful zero-based budgeting program relies on four repeatable components to achieve continuous cost improvement:

• Target-setting based on granular KPIs
• Driver-based budgets negotiated between dual owners of costs
• Rigorous tracking and monitoring
• Identification of a steady stream of savings initiatives and breakthrough ideas that challenge the status quo.

We have helped Private and Public colleges and universities successfully execute Zero- based Budgeting, freeing up, in some cases, millions of dollars to re-invest in the. When combined with zero-based redesign the impact can be even more transformative. In fact, when institutions use Zero- based Budgeting and Zero- based Redesign together they achieve savings of 25% or more for targeted functions and activities, since this combined approach extends the “clean-sheet” view of your school across your operating model, processes and workflows.

The most effective procurement practices can reduce an institution's purchasing cost base by an average of 8%–12% and deliver additional annual savings of 2%–3%. We work closely with your team to identify and realize savings across all spend categories and procurement levers, and we build your organizational capabilities so you can sustain those gains over the long term.

Don’t settle for incremental improvements to your processes. We think boldly about your processes and focus on the areas of greatest opportunity to improve your competitive advantage. We provide a broad range of transformational capabilities, including Kaizen, Lean Six Sigma, Total Quality Management and more. And we deploy innovative process discovery and mining technologies to objectively assess the efficiency and effectiveness of your processes. Our collaborative approach isn't limited to the redesign of your processes--it also extends to the execution of all the key activities that will enable you to achieve your goals. We ensure that the right digital capabilities, such as automation, are enablers, not inhibitors, to the performance of your processes. And, most importantly, we bring leading change management capabilities to that your organization embraces the changes required to adopt and optimize your redesigned processes.

We help you extract maximum value from all your data assets, no matter their location or format. Our analytics experts collaborate with you to tackle your most daunting challenges, so you not only get results quickly but build the internal skills to extend your new data prowess. We apply the latest analytics techniques and tools to help you generate insights that yield better, faster decisions. We can help you transform your data into a perpetual source of value.