Institutional Transformation

Whether you have an urgent need to improve your financial position or a burning desire to reinvent your college or university to stay ahead of the competition, there are times when only a bold, comprehensive transformation program will do. We provide expertise in:

The right operating model serves as a bridge between strategy and execution. We help you build an operating model that unlocks the full potential of your faculty and staff so they can effectively execute your strategy and embody your purpose. Your institution’s operating model will be adaptable and innovative in the face of change, remain simple and efficient even as you grow, and support effective decision making. You’ll be able to leverage new data and technology where it matters most, in building the differentiating capabilities that power your growth. And we’ll help you foster the behavior change so essential to sustaining the changes you make.

What to Expect

  • Confidence to commit: Not sure if your institution is optimally designed to execute on your strategy? We provide a detailed view across all relevant parameters, so you can adjust as needed.
  • An action plan: Use our insights to make better organizational design and operating model choices, and to highlight best practices to be preserved and disseminated. Generate significantly better results across your institution by ensuring that your school possesses all the traits of high-performing colleges and universities.
  • Improved perspective: Gain a deeper understanding of important differences of opinion or sentiment among faculty and staff and detect any leadership biases that may hamper performance.
  • Baseline reference: We provide a useful baseline that can support not only immediate transformation but provide a point of reference for future efforts or reveal cultural differences that may become issues in the future.

Client Results

  • Abilene Christian University
  • LeTourneau University
  • University of Texas Health- San Antonio

Rethink what work gets done, and how it gets done, with zero-based redesign. We’ll help you take a clean-sheet approach that transforms your operating model to simplify your college or university, streamline work processes, reveal digital opportunities and unlock massive savings.


Zero-based redesign helps you focus on the activities that fuel your competitive advantage and eliminate many of the ones that don’t. Traditional efforts to streamline and simplify settle for incremental changes to the status quo, and savings tend to be temporary as costs creep back in. Zero-based redesign, in contrast, is a one-time effort that sets a bold ambition defined by the activities that are critical to delivering what students, faculty and staff value most about your school.


Organizational structure, governance, accountabilities and processes are integrated to meet the needs of your students, faculty and staff and optimize the efficiency of your front line. The result: a structured transformation journey that delivers value from Day One and propels you to your ideal future state. When combined with Zero- based budgeting the impact is even more transformative, as your entire institution adopts a new mindset and new behaviors around cost, continuously striving for maximum efficiency and greater savings.

What to Expect

  • Lower your costs: Achieve dramatic cost savings of 20- 40%
  • Boost ROI: Free up resources for growth and competitiveness
  • Increase productivity: become a simpler, flatter and more efficient institution
  • Focus on what counts: Remove obstacles so that faculty and staff can tackle the activities that matter most

Client Results

  • LeTourneau University

A great strategy combines five elements: a bold yet realistic ambition, a carefully considered portfolio of assets, smart financial choices, a keen understanding of your advantages, and, ultimately, a transformation roadmap that specifies the actions and decisions that will get you where you want to go. We integrate these five elements, paying close attention to the higher education market, risk management, building capabilities and more. The result is a clear plan of action to reach your goals, with the ability to flex in response to technological disruptions, changing student needs and other factors.

What to Expect

  • See the big picture: Articulate your aspirations, size the growth gap, align faculty and staff with your overall strategy, decide where to focus, and prioritize opportunities.

Client Results

  • Texas Higher Education Coordinating Board
  • Texas A & M San Antonio

The question isn’t whether mergers and acquisitions are going to happen in higher education, but how to do them so that they create sustainable value. Our answer: plan for opportunities long before they arise and build a robust acquisition model.

What to Expect

  • The Right Strategy: Improve your odds of success by honing your M&A strategy and objectives, developing your M&A team and capabilities, and building a repeatable process.
  • Rigorous Analysis: Take due diligence to the next level with a fact-based, rigorously quantified assessment that helps you spot synergies others miss and prepare for integration long before the deal is inked.
  • The Best Results: Capture maximum value from acquisitions with an approach to integration that mitigates the many risks that can undercut a merger or acquisition’s anticipated synergies.

Client Results

  • None at this time

We help you extract maximum value from all your data assets, no matter their location or format. Our analytics experts collaborate with you to tackle your most daunting challenges, so you not only get results quickly but build the internal skills to extend your new data prowess.


We apply the latest analytics techniques and tools to help you generate insights that yield better, faster decisions. We can help you transform your data into a perpetual source of value.

What to Expect

  • Deeper insights: Quickly analyze results to identify the best combination of attributes and compare them across specific segments and other criteria
  • Immediate impact: Our approach ensures that successful results are rolled out quickly and achieve the desired outcomes
  • Scalability: Develop a roadmap for the long-term that produces consistent, impressive ROI

Client Results

  • Coming soon

Change isn’t just constant, it’s intensifying—in frequency and importance. The ability to continuously change, at speed and at scale, is now essential to high performance. We combine our deep expertise with state-of-the-art tools and training to provide you with everything you need to master change—not just once, but continuously.

  • Lead change: Facilitate leadership, effective decision- making and alignment with major initiatives
  • Maximize the value: Set the baseline, track your progress, and achieve the full value promised by your change initiative
  • Engage your people: Inspire the adoption of new behaviors and new standards of performance
  • Choreograph the process: Anticipate and mitigate risk, manage an integrated program and orchestrate employee led execution
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