SUCCESSFUL SHARED SERVICES & OUTSOURCING New service delivery models such as shared services and outsourcing should generate cost savings and higher service quality. Unfortunately, that doesn’t always happen. […]
One Size Does Not Fit All Many of your institutions are implementing service models such as shared services and out‐sourcing. Unfortunately, these solutions don’t always deliver […]
University of Texas Health Science Center-San Antonio Facilities Management Assessment Starting Position University of Texas Health Science Center-San Antonio (UTHSCSA) leadership engaged Mindstream to assess its […]